Privacy Policy

Information We Collect

When you interact with our website, we may collect the following information:

Personal Information

You may voluntarily provide:

• Full Name
• Company Name
• Email Address
• Phone Number
• Country/Region
• Shipping or Business Address
• Product Inquiry Details
• Any information you submit through enquiry or contact forms

Technical Information

We may automatically collect certain information, including:

• IP Address
• Browser Type
• Device Information
• Operating System
• Date and Time of Visit
• Pages Visited
• Referring Website
• Website Usage Statistics

How We Use Your Information

The information collected is used to:

• Respond to your enquiries and quotation requests
• Process product and export-related communications
• Provide technical or customer support
• Improve our website and user experience
• Understand visitor preferences and website performance
• Maintain internal business records
• Comply with applicable legal obligations

We only use your information for legitimate business purposes.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

• Remember user preferences
• Analyse website traffic
• Improve website functionality
• Enhance overall performance

You can disable cookies through your browser settings; however, certain features of the website may not function properly.

Information Sharing

Khodal Impex respects your privacy.

We do not sell, rent, or trade your personal information to third parties.

Your information may only be shared with:

• Trusted logistics or shipping partners
• Technology or website service providers
• Government authorities when legally required
• Professional advisors where necessary for business operations

All third parties are expected to maintain the confidentiality of your information.

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against:

• Unauthorised access
• Loss
• Misuse
• Alteration
• Disclosure

Although we strive to protect your data, no method of internet transmission or electronic storage is completely secure. Therefore, absolute security cannot be guaranteed.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of those external websites. We encourage users to review the privacy policies of any third-party websites they visit.

Data Retention

We retain your information only for as long as necessary to:

• Respond to enquiries
• Maintain business records
• Fulfil contractual obligations
• Comply with legal and regulatory requirements

When information is no longer required, it is securely deleted or anonymised.

Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent where applicable
• Request information regarding how your data is processed

To exercise these rights, please contact us using the details below.

Children's Privacy

Our website and services are intended for business and commercial use.

We do not knowingly collect personal information from children under the age of 18.

Changes to This Privacy Policy

Khodal Impex reserves the right to modify this Privacy Policy at any time.

Any updates will be published on this page with the revised effective date. Continued use of the website after changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.